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~person:"Brach, Simon"
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Brach, Simon
Gouthier, Matthias H. J.
46
Gouthier, Matthias
39
Gouthier, Matthias H.J.
12
Krämer, Tobias
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International business review : the official journal of the European International Business Academy
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What the eye does not see, the mind cannot reject : can call center location explain differences in customer evaluations?
Walsh, Gianfranco
;
Gouthier, Matthias
;
Gremler, Dwayne D.
; …
- In:
International business review : the official journal of …
21
(
2012
)
5
,
pp. 957-967
Persistent link: https://www.econbiz.de/10009578726
Saved in:
2
What the eye does not see, the mind cannot reject: Can call center location explain differences in customer evaluations?
Walsh, Gianfranco
;
Gouthier, Matthias
;
Gremler, Dwayne D.
; …
- In:
International business review : the official journal of …
21
(
2012
)
5
,
pp. 957-968
Persistent link: https://www.econbiz.de/10009996328
Saved in:
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