//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Betriebliche Wertschöpfung"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Gouthier, Matthias"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Betriebliche Wertschöpfung
Beziehungsmarketing
23
Relationship marketing
23
Customer satisfaction
20
Kundenzufriedenheit
20
Dienstleistungsqualität
19
Service quality
19
Theorie
13
Theory
13
Customer service
12
Dienstleistung
12
Dienstleistungsmarketing
12
Dienstleistungssektor
12
Kundenservice
12
Service industry
12
Services marketing
12
Emotion
11
Kundenmanagement
9
Consumer behaviour
8
Konsumentenverhalten
8
Dienstleistungsmanagement
7
Service management
7
Deutschland
6
Germany
6
Qualität
6
Call centre
5
Callcenter
5
Kundenbindung
5
Customer retention
4
Employee retention
4
Erfolgsfaktor
4
Kundenorientierung
4
Leistungsmotivation
4
Mitarbeiterbindung
4
Personalpolitik
4
Unternehmenskultur
4
Work motivation
4
Arbeitszufriedenheit
3
Bernd Stauss
3
Beziehungsmanagement
3
more ...
less ...
Type of publication
All
Article
2
Book / Working Paper
1
Type of publication (narrower categories)
All
Aufsatz im Buch
2
Book section
2
Collection of articles of several authors
1
Collection of articles written by one author
1
Hochschulschrift
1
Sammelwerk
1
Sammlung
1
more ...
less ...
Language
All
English
3
Author
All
Gouthier, Matthias
3
Janeschek, Sabine
3
Gleich, Ronald
1
Published in...
All
Driving service productivity : value-creation through innovation
1
Service Value als Werttreiber : Konzepte, Messung und Steuerung
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Value creation through industrial services : essays on service life cylce management and value communication of industrial services
Janeschek, Sabine
-
2016
Persistent link: https://www.econbiz.de/10011750417
Saved in:
2
Innovative view on value creation : investigating requirements for a holistic service life cycle management
Janeschek, Sabine
;
Gouthier, Matthias
- In:
Driving service productivity : value-creation through …
,
(pp. 191-208)
.
2014
Persistent link: https://www.econbiz.de/10011337806
Saved in:
3
Value communication of industrial services
Janeschek, Sabine
;
Gouthier, Matthias
- In:
Service Value als Werttreiber : Konzepte, Messung und …
,
(pp. 407-425)
.
2014
Persistent link: https://www.econbiz.de/10010359419
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->