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Dienstleistungsqualität
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Rudolph, Leah
Green, Kenneth
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International journal of services and standards
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Antecedents to service quality in a service centre environment
Green, Kenneth W.
;
Rudolph, Leah
;
Stark, Carl
- In:
International journal of services and standards
4
(
2008
)
2
,
pp. 167-181
Persistent link: https://www.econbiz.de/10003672561
Saved in:
2
Antecedents to service quality in a service centre environment
Green, Kenneth W.
;
Rudolph, Leah
;
Stark, Carl
- In:
International journal of services and standards
4
(
2008
)
2
,
pp. 167-181
Persistent link: https://www.econbiz.de/10009867321
Saved in:
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