"Front Cover" -- "Case Study Evaluation: Past, Present and Future Challenges" -- "Copyright page" -- "Contents" -- "List of Contributors" -- "Preface" -- "References" -- "Introduction" -- "References" -- "Case Study, Methodology and Educational Evaluation: A Personal View" -- "Editorsâ...

Purpose – This paper seeks to describe the exploration of human resource issues in one large‐scale program of innovation in healthcare. It is informed by established theories of management in the workplace and a multi‐level model of diffusion of innovations. Design/methodology/approach –...