The focus of this research was to use the SERVQUAL methodology to examine the service quality of Hungarian hotels as perceived by their employees during the Covid19 pandemic. The paper concentrates on employees as internal customers and the crucial role they play in providing quality service....

This study measures the economic impact of hotels and similar establishments on the overall economy of the Hungarian Veszprém District. It is considered to be an individual part of the total hospitality sector. The Local Multiplier is utilized in the study from three perspectives: direct,...

This study measures the economic impact of hotels and similar establishments on the overall economy of the Hungarian Veszprém District. It is considered to be an individual part of the total hospitality sector. The Local Multiplier is utilized in the study from three perspectives: direct,...

A kutatás célja a koronavírus-járvány által erősen sújtott turizmus szektor utánpótlását jelentő Turizmus-menedzsment mesterszakos hallgatók karrierelképzeléseinek feltérképezése. További cél a múltbeli turisztikai tapasztalat és a jövőbeli lehetőségek vizsgálata,...

The goal of the paper is to investigate the innovation behaviour of the hotels in the Balaton Region of Hungary and identify the best practice which is further analysed. The specific region has been chosen due to its popularity among Hungarian and foreign tourists, which is demonstrated by its...

The goal of the paper is to investigate the innovation behaviour of the hotels in the Balaton Region of Hungary and identify the best practice which is further analysed. The specific region has been chosen due to its popularity among Hungarian and foreign tourists, which is demonstrated by its...

The hotel industry is considered to be the most important branch of tourism and the most significant type of accommodation because of its ability to provide revenue and satisfy the needs of the guests. There is huge competition in the hotel industry so in order to be able to maintain or improve...