Purpose: This study aims to identify which determinants are responsible for impact‑ ing the user experience of three peer-to-peer (P2P) payment services in the Spanish market. Design/methodology/approach: A sample of all online reviews (n=16,048) pub‑ lished in Google Play of three paytech...

The importance of micro-entities due to their generation of employment and propelling economic activity, together with the fact of their particularities, implies the need to design appropriate methods that anticipate their bankruptcies. For that purpose, a hybrid model by combining parametric...

The importance of micro-entities due to their generation of employment and propelling economic activity, together with the fact of their particularities, implies the need to design appropriate methods that anticipate their bankruptcies. For that purpose, a hybrid model by combining parametric...

One of the main topics in operational risk is the estimation of loss severity distribution. Numerous parametric estimations have been suggested, although very few work for both high frequency small losses and low-frequency big losses. In this paper the most used parametric models, kernel...