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Johns, Nick
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Tyas, Phil
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Avcí, Turgay
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Chan, Andrew
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Karatepe, Osman
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The service industries journal
The Service Industries Journal
3
Tourism management : research, policies, practice
3
Managing service quality : MSQ ; an international journal
2
European journal of marketing : EJM
1
International journal of hospitality management
1
International journal of service industry management : IJSIM
1
Journal of Business Ethics
1
Journal of business ethics : JOBE
1
Journal of international food & agribusiness marketing : JIFAM
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Journal of vacation marketing : an international journal
1
Psychology & Marketing
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Sociological Research Online
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Yield management
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1
Measuring service quality of travel agents: evidence from Northern Cyprus
Johns, Nick
;
Avcí, Turgay
;
Karatepe, Osman
- In:
The service industries journal
24
(
2004
)
3
,
pp. 82-100
Persistent link: https://www.econbiz.de/10007788220
Saved in:
2
The Impact of Chinese Culture on Service Predisposition
Johns, Nick
;
Chan, Andrew
;
Yeung, Hanny
- In:
The service industries journal
23
(
2003
)
5
,
pp. 107-122
Persistent link: https://www.econbiz.de/10006251115
Saved in:
3
Importance-Performance Analysis Using the Profile Accumulation Technique
Johns, Nick
- In:
The service industries journal
21
(
2001
)
3
,
pp. 49-63
Persistent link: https://www.econbiz.de/10006274624
Saved in:
4
Customer Perceptions of Service Operations: Gestalt, Incident or Mythology?
Johns, Nick
;
Tyas, Phil
- In:
The service industries journal
17
(
1997
)
3
,
pp. 474-488
Persistent link: https://www.econbiz.de/10007370864
Saved in:
5
Use of Service Quality Gap Theory to Differentiate between Foodservice Outlets
Johns, Nick
;
Tyas, Phil
- In:
The service industries journal
16
(
1996
)
3
,
pp. 321-346
Persistent link: https://www.econbiz.de/10007327802
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