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  • Search: person:"Jung Bahadur Rana, Subarna Bir"
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Customer satisfaction 1 Dienstleistungsqualität 1 Digital divide 1 Digitale Spaltung 1 E-Government 1 E-commerce 1 E-government 1 Electronic Commerce 1 Information system quality 1 Information technology 1 Informationstechnik 1 Internet 1 Kundenzufriedenheit 1 Service quality 1 citizen satisfaction 1 digital divide 1 e-governance 1 net benefits 1
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Article in journal 1 Aufsatz in Zeitschrift 1
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English 1
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Dhungana, Bharat Ram 1 G. C., Surya Bahadur 1 Gurung, Santosh Kumar 1 Jung Bahadur Rana, Subarna Bir 1
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Cogent business & management 1
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ECONIS (ZBW) 1
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e-Governance, citizen satisfaction and net benefits : the moderating effect of digital divide
G. C., Surya Bahadur; Gurung, Santosh Kumar; Jung … - In: Cogent business & management 11 (2024) 1, pp. 1-22
This article aims to analyze the influence of three e-Governance information system (IS) quality dimensions - information, system and service quality on usage intention, citizen satisfaction and net benefits in Nepal and assess the moderating role of digital divide on the relationship. It...
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