Wu, Juanjuan; Kim, Angella; Koo, Jayoung - In: International Journal of Retail & Distribution Management 43 (2015) 6, pp. 538-560
Purpose – The purpose of this paper is to discover user-generated visual merchandising (VM) directives that could guide VM in physical stores as well as shed light on future development of customizable virtual stores for online retailing. Design/methodology/approach – Applying a facet theory...