Krupat, Edward; Fancey, Marcella; Cleary, Paul D. - In: Social Science & Medicine 51 (2000) 12, pp. 1817-1825
This study investigates the association between patient characteristics, reported problems with obtaining information and global evaluations of care among surgical patients. Using data from a large scale study of hospital care, a factor analysis of 30 information-relevant items was conducted...