Past studies reveal that services professionals experience high level of burnout, which has negative physical, emotional and interpersonal consequences. This study focuses on organizational politics and coordination expertise, which can cause burnout but have been ignored in the extant...

In this age of quot;knowledge workersquot;, people are the most important assets for the continual success of the organizations. The big question for organizations is quot;What are the determinant factors to attract and retain the best talentquot;. Nothing less than a complete system of employee...