Kwokwah Yeung, Allen; Connell, Julia - In: Journal of Asia Business Studies 1 (2006) 1, pp. 26-33
In 2003 Niven modified Kaplan and Norton’s (1992; 1993; 1996; 2000; 2004) balanced scorecard (BSC) framework, claiming that his redesigned model was more suited to non‐profit organizations than was Kaplan and Norton’s. Since the redesigned BSC is a very recent innovation, it has not, to date, been tested...
