Search Results - person:"Lee, Louisa"

Community of practice: the making of knowledge dynamic in intangible cultural heritage

Lee, Louisa Yee Sum - In: Consumer Behavior in Tourism and Hospitality 17 (2022) 3, pp. 338-350

Purpose This study aims to understand how a community of practice (CoP) facilitates the knowledge spiral of intangible cultural heritage (ICH) in tourist destinations. Design/methodology/approach This case study focuses on Cantonese opera, a representative example of the ICH of Hong Kong....

Persistent link: https://www.econbiz.de/10014691346

A comparison of photo-taking and online-sharing behaviors of mainland Chinese and Western theme park visitors based on generation membership

Prideaux, Bruce; Lee, Louisa Yee-Sum; Tsang, Nelson - In: Journal of vacation marketing : an international journal 24 (2018) 1, pp. 29-43

Persistent link: https://www.econbiz.de/10011875984

A casino-induced satisfaction of needs : scale development and its relationship with casino customer loyalty

Tsai, Henry; Hsu, Cathy H. C.; Lee, Louisa Yee-Sum - In: Journal of travel and tourism marketing 34 (2017) 7, pp. 986-1000

Persistent link: https://www.econbiz.de/10011758768

Hospitality industry web-based self-service technology adoption model : a cross-cultural perspective

Yee-Sum Lee, Louisa - In: Journal of hospitality & tourism research : JHTR ; the … 40 (2016) 2, pp. 162-197

Persistent link: https://www.econbiz.de/10011434635

Attribution of inappropriate visitor behavior in a theme park setting : a conceptual model

Tsang, Nelson K. F.; Prideaux, Bruce; Lee, Louisa - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 1088-1105

Persistent link: https://www.econbiz.de/10011627466

Service quality research on China’s hospitality and tourism industry

Tsang, Nelson K. F.; Lee, Louisa Yee-Sum; Qu, Hailin - In: International Journal of Contemporary Hospitality Management 27 (2015) 3, pp. 473-497

Purpose – The study aims to provide an inventory of the existing English and Chinese research on service quality in China’s hospitality and tourism industry. The study aims to identify the reasons for the lack of research on service quality in China’s hospitality and tourism industry and...

Persistent link: https://www.econbiz.de/10014763707

Service quality research on China's hospitality and tourism industry

Tsang, Nelson K. F.; Lee, Louisa Yee-Sum; Qu, Hailin - In: International journal of contemporary hospitality management 27 (2015) 3, pp. 473-497

Persistent link: https://www.econbiz.de/10011308452

THEMEQUAL : adapting the SERVQUAL scale to theme park services ; a case of Hong Kong Disneyland

Tsang, Nelson K. F.; Lee, Louisa Y. S.; Wong, Alan; … - In: Journal of travel and tourism marketing 29 (2012) 5/6, pp. 416-429

Persistent link: https://www.econbiz.de/10009626889

THEMEQUALAdapting the SERVQUAL Scale to Theme Park Services: A Case of Hong Kong Disneyland

Tsang, Nelson K. F.; Lee, Louisa Y. S.; Wong, Alan; … - In: Journal of travel and tourism marketing 29 (2012) 5, pp. 416-430

Persistent link: https://www.econbiz.de/10009992626

An examination of the relationship between employee perception and hotel brand equity

Tsang, Nelson K. F.; Lee, Louisa Y. S.; Li, Frances X. H. - In: Journal of travel and tourism marketing 28 (2011) 5/6, pp. 481-497

Persistent link: https://www.econbiz.de/10009374128