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Year of publication
Subject
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Anforderungsprofil 1 Call centre 1 Callcenter 1 Dismissal 1 Empirical method 1 Empirische Methode 1 Employee performance appraisal 1 Kündigung 1 Leistungsbeurteilung 1 Netherlands 1 Niederlande 1 Occupational profile 1 Personalauswahl 1 Personnel selection 1
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Type of publication
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Article 2
Type of publication (narrower categories)
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Article in journal 1 Aufsatz in Zeitschrift 1
Language
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English 1 Undetermined 1
Author
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Horst, Anna C. van der 1 Klehe, Ute-Christine 1 Klehe, Ute‐Christine 1 Leeuwen, Liesbeth 1 Leeuwen, Liesbeth van 1 der Horst, Anna C. 1
Published in...
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International journal of selection and assessment 2
Source
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ECONIS (ZBW) 1 OLC EcoSci 1
Showing 1 - 2 of 2
Cover Image
Doing it all at once : multitasking as a predictor of call center agents' performance and performance-based dismissal
Horst, Anna C. van der; Klehe, Ute-Christine; Leeuwen, … - In: International journal of selection and assessment 20 (2012) 4, pp. 434-441
Persistent link: https://www.econbiz.de/10009691163
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Cover Image
Doing It All At Once: Multitasking as a predictor of call center agents’ performance and performance‐based dismissal
der Horst, Anna C.; Klehe, Ute‐Christine; Leeuwen, … - In: International journal of selection and assessment 20 (2012) 4, pp. 434-441
Persistent link: https://www.econbiz.de/10010045169
Saved in:
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