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~isPartOf:"Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag"
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
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Employees' ICT customization decisions in a banking context : the role of leadership style and technology readiness
Lemmink, Jos G.A.M.
;
Güllich, Michael A.
- In:
Service Excellence als Impulsgeber : Strategien - …
,
(pp. 109-126)
.
2007
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