Purpose – The purpose of this paper is to investigate the role of emotional intelligence (EI) in business communications and describes the pivotal role it plays in establishing skills that are vital to a firm's global network of operations. Design/methodology/approach – Using a sample of...

In many colleges and universities, publication is a key factor in evaluating the academic productivity of faculty. Moreover, the pressure to publish may drive scholars to identify research questions that are believed to have a greater probability of being published rather than being driven by...