This paper presents a case study describing the development of an innovation team in a large Swedish telecom company, the aim of which is to find, test and promote new product and service concepts. Drawing on experience from the team’s first year of operation, it is concluded that certain...

The present paper is a cross‐sectional case study of knowledge management (KM) initiatives at Ericsson. The general aim of the study was to investigate how a large Swedish telecom corporation developed and integrated KM tools with existing organizational structure, needs and tasks, and to...

This article describes an informal process of new product innovation that took place outside of the established structures in a large Swedish telecom company; how a number of individuals brought a product idea from invention to innovation by creating and enabling an informal competence network...