As issues of social equity and inclusiveness have become increasingly salient to political discourses, they are also more strongly emphasized as dimensions of effective public service delivery. As a consequence, representative bureaucracy has become more significant to the study of public...

Studies of organizations with limited capacity operating in uncertain environments and hit by crises can contribute important insights into public administration. Based on a large-N quantitative analysis of US nursing homes, which became ground zero of the COVID-19 pandemic, this article...

This article investigates how institutional context shapes the relationship between citizens’ evaluations of performance and archival measures of performance contingent on administrative autonomy — standards, human resources, and financial autonomy. Using cross-national education data, we...

The interaction between leaders and employees plays a key role in determining organizational outcomes and performance. Although human resources management literature posits positive effects of leadership behaviors on employee job satisfaction, the causal path between the two is unclear due to...

This study investigates linear and nonlinear effects of job tenure on organizational performance and explores how administrators’ job tenure can moderate the relationship between three key managerial strategies – innovative management, participatory management, and external management –...

This study examines whether the public holds biased perceptions of public organizations (hospitals) in the United States and whether organizations get credit for positive results from program evaluations. Using an experimental design that replicates Hvidman and Andersen's (2016) Danish study, we...