Jovović, Milorad; Mišnić, Nikola; Pejović, Bojan; … - In: Journal of Central Banking Theory and Practice 12 (2023) 1, pp. 45-56
Numerous research studies of the various companies' business practices indicate a strong relationship between customer satisfaction, as an overall positive response generated after the use of the specific product or service, and their intention to continue using the products/services of the...
