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Beziehungsmarketing 1 Consumer behaviour 1 Customer satisfaction 1 Dienstleistungsqualität 1 Einzelhandel 1 Electronic Banking 1 Electronic banking 1 Konsumentenverhalten 1 Kundenzufriedenheit 1 Nigeria 1 Personal banking 1 Privatkundengeschäft 1 Relationship marketing 1 Retail trade 1 SSTs 1 Selbstbedienung 1 Self-service 1 Service quality 1 customer experience 1 customer satisfaction 1 retail banking 1 reuse intention 1 self-service technologies 1
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Article in journal 1 Aufsatz in Zeitschrift 1
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English 1
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Moguluwa, Shedrack Chinwuba 1 Oraedu, Chukwunonso 1 Ugwuanyi, Chidera Christian 1
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International journal of business information systems : IJBIS 1
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ECONIS (ZBW) 1
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Self-service technologies experience, customers' satisfaction and reuse intention in retail banking : evidence from Nigeria
Ugwuanyi, Chidera Christian; Oraedu, Chukwunonso; … - In: International journal of business information systems : … 50 (2025) 2, pp. 191-214
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