Purpose: This paper aims to examine the effects of high-performance work practices (HPWPs) (participation, training and compensation) on nurses’ job performance (task and contextual) through the mediating role of job satisfaction. As nurses form the bulk of health-care professionals, their...

Purpose – This study aims to examine the impact of supervisor support and to assess the moderating role of gender on employee work engagement in the context of the Malaysian hospitality industry. Design/methodology/approach – Data were collected from a sample of 438 customer-contact...

Purpose – This study aims to examine the impact of specific human resource management practices on employees’ work engagement. Design/methodology/approach – Data were gathered using surveys from a sample of 438 customer-contact employees attached to 34 upscale hotels throughout Malaysia...