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Search: person:"Naseem, Sarah Binte"
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Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
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PLS
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Privatkundengeschäft
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Dwivedi, Yogesh K.
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Hossain, Mohammad Alamgir
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Naseem, Sarah Binte
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Developing and validating a hierarchical model of service quality of retail banks
Hossain, Mohammad Alamgir
;
Dwivedi, Yogesh K.
;
Naseem, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 534-549
Persistent link: https://www.econbiz.de/10011305708
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