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Oliver, Richard L.
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Swan, John E.
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
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Equity and disconfirmation perceptions as influences on merchant and product satisfaction
Oliver, Richard L.
- In:
Journal of consumer research : JCR ; an …
16
(
1989
)
3
,
pp. 372-383
Persistent link: https://www.econbiz.de/10001098561
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