Lai, Jung-Yu; Ulhas, Khire Rushikesh; Lin, Ching-Tsung; … - In: Journal of Global Information Management (JGIM) 21 (2013) 2, pp. 51-71
In today’s highly competitive business environment, online business-to-business (B2B) banking services offer efficient, reliable, securable, and convenient financial services for customers. However, research has paid scant attention to quantifying the value of online B2B banking and...