Raeisi, Soheila; Ramli, Nur Suhaili; Lingjie, Meng - In: Journal of risk and financial management : JRFM 13 (2020) 9/207, pp. 1-24
This paper aims aimed to present the trends of the literature review in internal marketing and service innovation between 1990 and 2016. The significant reason to conduct this research is that significant variables of internal marketing to link with service innovation are not clearly defined....