VUCA (volatile, uncertain, complex and ambiguous) events like COVID-19 can create unpredictable scenarios for public sector to tackle, forcing them to adopt digital applications to respond to challenges more quickly. COVID-19 saw governments pursuing digital public sector innovation more...

Governments are increasingly using cloud computing to reduce cost, increase access, improve quality, and create innovations in healthcare. Existing literature is primarily based on successful examples from developed western countries, and there is a lack of similar evidence from Asia. With a...