Pureza, Vitória; Morabito, Reinaldo; Reimann, Marc - In: European Journal of Operational Research 218 (2012) 3, pp. 636-647
In real life distribution of goods, relatively long service times may make it difficult to serve all requests during regular working hours. These difficulties are even greater if the beginning of the service in each demand site must occur within a time window and violations of routing time...