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Dervin, Brenda 1 Kerr, Zack Y. 1 Reinhard, CarrieLynn D. 1
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The Burden of Being Special: Adding Clarity about Communicating to Researching and Serving Users, Special and Otherwise
Dervin, Brenda; Reinhard, CarrieLynn D.; Kerr, Zack Y. - In: Advances in librarianship, (pp. 233-269). 2006
The idea of adapting and designing services and products to serve “special” needs either for the public good or for commercial purposes is fundamentally an idea anchored in US history. At root, it is a simple idea, albeit expressed in widely varying vocabularies across disciplines and...
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