Rutainurwa, Veneranda; Mwenda, Beny; Israel, Baraka - In: Cogent Business & Management 11 (2024) 1, pp. 1-18
The spectacular advancement in information and communication technology (ICT) has shaped the way firms conduct their business, interact and communicate with customers and suppliers along their supply chains (SC). Yet, there exists limited knowledge of how investing in ICT can be leveraged to...