Consumer psychology, consumer experience, consumer satisfaction, and organizational performance constitute domains that exert a direct or indirect influence on a company's operational efficacy. Despite their inherent expansiveness, these realms are typically scrutinized discretely and frequently...

Purpose of the article: The subject of this article is the construction of a model which is able to measure whether an enterprise is creating or destroying value. In the light of our previous research, we are not seeking to create a universal model, instead we want to create a set of special...

Purpose of the article: The subject of this article is the construction of a model which is able to measure whether an enterprise is creating or destroying value. In the light of our previous research, we are not seeking to create a universal model, instead we want to create a set of special...

This paper presents an analysis of quality, customer satisfaction and business performance in food industry. The main objective of the research is to determine the influence of quality on customer satisfaction and on business performance and competitiveness. In particular, this paper answers the...

The paper highlights the problem of mathematical modelling of the highly complex logistic system consisting of parallel production lines. Each production route is arranged in a series of stands equipped with manufacturing machines. It is assumed that all production lines are identical. Each...