Purpose – The purpose of this paper is to present the relationship between supply chain linkages and supply chain performance (cost‐containment and reliability of supply chain partners). Design/methodology/approach – Multivariate regression models are developed in order to identify the...

Two large sample surveys of chief information officers (CIOs) were sponsored by Arthur Andersen & Co. in the last three years to analyze the market served by its consulting practice. Beginning in April of 1986, and then again in February of 1988, samples of 120 companies representing both the...

Fundamental changes in product, process, and organization have rocked the manufacturing industry of this country during the last decade. In an effort to document the nature and extent of these changes, we conducted a survey of senior manufacturing executives. We wanted to determine exactly how...