Digitalization has emerged as a modern risk mitigation tool for organizations. However, little is known about how digitalization influences operational risk. Drawing upon organizational information processing theory, we propose that digitalization reduces operational risk through internal...

Purpose In the pursuit of competitive advantage, an increasing number of firms are adopting open innovation (OI) strategies. However, previous studies have often overlooked the role of strategic human resource management (SHRM) in promoting OI. This study aims to fill this gap by examining how...