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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Human Resource Management
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Bartram, Timothy
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Leggat, Sandra G.
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Stanton, Pauline
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Journal of health organization and management
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Health care management review : HCM review
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The international journal of human resource management
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ECONIS (ZBW)
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Process redesign for time-based emergency admission targets : staff perceptions of the impact on quality of care
Leggat, Sandra G.
;
Gough, Richard
;
Bartram, Timothy
; …
- In:
Journal of health organization and management
30
(
2016
)
6
,
pp. 939-949
Persistent link: https://www.econbiz.de/10011610024
Saved in:
2
Social identification : linking high performance work systems, psychological empowerment and patient care
Bartram, Timothy
;
Karimi, Leila
;
Leggat, Sandra G.
; …
- In:
The international journal of human resource management
25
(
2014
)
17
,
pp. 2401-2419
Persistent link: https://www.econbiz.de/10010409090
Saved in:
3
High performance work systems : the gap between policy and practice in health care reform
Leggat, Sandra G.
;
Bartram, Timothy
;
Stanton, Pauline
- In:
Journal of health organization and management
25
(
2011
)
3
,
pp. 281-297
Persistent link: https://www.econbiz.de/10009240885
Saved in:
4
Nurse perceptions of the quality of patient care : confirming the importance of empowerment and job satisfaction
Leggat, Sandra G.
;
Bartram, Timothy
;
Casimir, Gian
; …
- In:
Health care management review : HCM review
35
(
2010
)
4
,
pp. 355-364
Persistent link: https://www.econbiz.de/10008668623
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