Toplam Kalite Yonetimi (TKY) uygulamalari, tum dunyada oldugu gibi ulkemizdeki kucuk ve orta buyuklukteki isletmelerde (KOBI) her gecen gun yayginlasmaktadir. Bu calismada, Denizli’de tekstil sektorunde faaliyet gosteren KOBI’lerde TKY uygulamalarinin musteri memnuniyetine ve firma...

Purpose The purpose of this paper is to concentrate on measuring and evaluating the performance efficiency of electrical machinery manufacturing small- and medium-sized enterprises (SMEs) in Turkey. The industry-based efficiency evaluation provides management with information including the...

Purpose – The purpose of this paper is to measure and evaluate the performance efficiency of manufacturing small and medium enterprises (SMEs) in Turkey. The industry-based efficiency evaluation provides management with information regarding the relatively best practice sectors in the...

Lean production is a production model which comes about the pursuit of companies to be able to meet competition and make effective production. The main purpose of lean production is to get control about the wastage. This study includes the requirements for the success of the lean production and...