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Tüylü, Ayşe Nur Adıgüzel 1 Zengin, Kaan 1
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Classification of Fraud Detection in Call Centers Using Machine Learning Techniques
Tüylü, Ayşe Nur Adıgüzel; Zengin, Kaan - In: AI Deployment and Adoption in Public Administration and …, (pp. 247-288). 2025
As a result of the transition of many systems to the digital age with the developing technology, it has been observed that fraud reports have increased, and this increase requires banks to develop strong systems against these threats. The inadequacy and slowness of the manual method currently...
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