Tan, Raykun R.; Lu, Yaw‐Guang - In: International Journal of Quality & Reliability Management 12 (1995) 5, pp. 18-37
Utilizes approaches from systems analysis, quality management and previous empirical results to formulate the framework for the study. Took selected engineering consulting firms in Taiwan as research subjects for the empirical portion of the studies. The scope is restricted to the design phase...