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~person:"Heras-Saizarbitoria, Iñaki"
~subject:"Consumer behaviour"
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Consumer behaviour
Quality management
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Qualitätsmanagement
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Heras-Saizarbitoria, Iñaki
Dick, Gavin
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Tarí, Juan José
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Benefits of quality certification in hotels : the impact of motives and the usage of quality tools
Dick, Gavin
;
Heras-Saizarbitoria, Iñaki
;
Tarí, Juan José
-
2013
Persistent link: https://www.econbiz.de/10010354363
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