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A review of the literature to understand diversity in ISO 9001 adoption and the achievement of benefits
Dick, Gavin
;
Heras-Saizarbitoria, Iñaki
;
Tarí, Juan José
-
2013
Persistent link: https://www.econbiz.de/10010354361
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2
Benefits of quality certification in hotels : the impact of motives and the usage of quality tools
Dick, Gavin
;
Heras-Saizarbitoria, Iñaki
;
Tarí, Juan José
-
2013
Persistent link: https://www.econbiz.de/10010354363
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A review of quality management research in higher education institutions
Dick, Gavin
;
Tarí, Juan José
-
2013
Persistent link: https://www.econbiz.de/10010354360
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