Grover, V; Teng, J. T. C.; Fiedler, K. D. - In: Omega 21 (1993) 4, pp. 433-447
Environmental pressures and the development of powerful and flexible information technologies (IT) are converging to create an impetus for major change in the structure, function and process of business organizations. IT-enabled business process redesign (BPR) is a manifestation of this change...