Digital technologies are having a profound impact on economies, labour markets and societies. They also have the potential to transform government, by enabling the implementation of more accessible and effective services. To support a shift towards digital government, investment is needed in...

Providing public services that deliver on the potential of digital technology and data presents a challenge for many governments. Yet, “being digital” is not optional, but a core condition, for governments seeking to provide services that are user-driven, inclusive, resilient, innovative and...

Blockchain remains a hot topic for digital transformation and innovation. In the private sector, blockchain has demonstrated disruptive potential through proven use cases. However, despite strong interest and greater awareness, blockchain has had minimal impact on the public sector, where few...

Informed by the OECD’s well-being framework, this Working Paper considers how the experience of civic engagement and governance is being transformed and explores how governments can harness the potential of digital technologies and data to develop better outcomes for better lives. The paper...

Over the last decade the Open Government Data movement has successfully highlighted the value of data and encouraged governments to open up information for reuse both inside, and outside the public sector. This Working Paper argues that governments now need to go further and put the role and...