We have witnessed the convenience of mobile channels and how they boost user engagement in multiple industries. Such positive effects might or might not stay with users’ financial behavior since it requires a significant cognitive effort and risk preferences could also alter the effect...

Businesses are recognizing the importance of developing review-featuring designs not only to enhance profitability but also to cater to the diverse review (sentiment) preferences of consumers. The existing literature, albeit generous, presents inconsistent and mixed findings for achieving the...

Money has tremendous power; being under financial pressure such as from debt, for example, can be accompanied by emotional responses in people. Hence, the human emotional spectrum is a potential source of insight into, and also a means of monitoring, borrowers’ financial behavior. In fact,...

Credit products, serving as an alternative means of payment, have grown in popularity in recent years. Concomitantly, the academic literature has shown interest in the effects of credit on consumption as they are essential to guiding users’ consumption behavior, designing financial marketing...