//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"van Jaarsveld, Danielle"
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Human Resource Management
9
Personalmanagement
9
Call centre
7
Callcenter
7
Canada
7
Kanada
7
Arbeitsbeziehungen
4
Arbeitszufriedenheit
4
Emotion
4
Employment relations
4
Gewerkschaftsmitgliedschaft
4
Job satisfaction
4
Union membership
4
Arbeitskräfte
3
Arbeitsmobilität
3
Beziehungsmarketing
3
Customer service
3
Kundenservice
3
Labour mobility
3
Part-time employment
3
Relationship marketing
3
Stress
3
Teilzeitarbeit
3
USA
3
United States
3
Workforce
3
Arbeitsmarktsegmentation
2
Arbeitsorganisation
2
Arbeitsverhalten
2
Codetermination
2
Dienstleistungsqualität
2
Dienstleistungssektor
2
Dismissal protection
2
Emotional labour
2
Employee retention
2
Employees
2
Großbritannien
2
Highly skilled workers
2
Hochqualifizierte Arbeitskräfte
2
Human resource management
2
more ...
less ...
Online availability
All
Undetermined
9
Free
5
Type of publication
All
Article
27
Book / Working Paper
8
Type of publication (narrower categories)
All
Article in journal
16
Aufsatz in Zeitschrift
16
Arbeitspapier
1
Aufsatz im Buch
1
Aufsatzsammlung
1
Book section
1
Working Paper
1
conceptual-paper
1
more ...
less ...
Language
All
English
25
Undetermined
9
German
1
Author
All
Van Jaarsveld, Danielle
23
Walker, David D.
6
Kwon, Hyunji
5
van Jaarsveld, Danielle D.
5
Frost, Ann C.
4
Groth, Markus
4
Subramony, Mahesh
4
Yanadori, Yoshio
4
Li, Yixuan
3
Liu, Xiangmin
3
Restubog, Simon Lloyd D.
3
Sieben, Inge
3
Wang, Mo
3
van Jaarsveld, Danielle
3
Bowen, David E.
2
Fisk, Raymond P.
2
Grip, Andries de
2
Grönroos, Christian
2
Holtom, Brooks C.
2
Inge, Sieben
2
Kim, Su Kyung
2
Lee, Gwendolyn K.
2
Ma, Dennis G.
2
Nguyen, Helena
2
Skarlicki, Daniel P.
2
Solnet, David
2
Walker, David
2
Wirtz, Jochen
2
Yagil, Dana
2
de, Grip Andries
2
van, Jaarsveld Danielle
2
Amarnani, Rajiv K.
1
Batt, Rosemary L.
1
Chen, Yueyang
1
Darani, Tiffany
1
Dineen, Brian R.
1
Ehrhart, Karen
1
Ehrhart, Karen Holcombe
1
Frické, Pascale H.
1
Huang, Zhefan
1
more ...
less ...
Institution
All
Maastricht : ROA,Research Centre for Education and the Labour Market
1
Researchcentrum voor Onderwijs en Arbeidsmarkt (ROA), Maastricht University
1
Published in...
All
Journal of service management
4
Industrial relations : a journal of economy & society
3
Journal of management : JOM
3
BJIR : an international journal of employment relations
2
European journal of industrial relations
2
Human relations
2
ILR review : a publication of the New York State School of Industrial and Labor Relations, a statutory college of the State University, Cornell University, Ithaca
2
Academy of Management journal : AMJ
1
British Journal of Industrial Relations
1
British journal of industrial relations : BJIR ; an international journal of employment relations
1
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
1
Harvard-Business-Manager : das Wissen der Besten
1
ILR review : the journal of work and policy
1
Journal of Service Management
1
Journal of service research
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
Personnel psychology : a journal of applied research
1
ROA Technical report
1
ROA Working Paper
1
Working Papers / Maastricht : ROA,Research Centre for Education and the Labour Market
1
more ...
less ...
Source
All
ECONIS (ZBW)
23
OLC EcoSci
8
RePEc
2
Other ZBW resources
2
Showing
1
-
10
of
35
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Voluntary turnover rate fluctuations, human resource practices, and innovation : a within-organization investigation
Li, Yixuan
;
Huang, Zhefan
;
Dineen, Brian R.
;
Wang, Mo
; …
- In:
Personnel psychology : a journal of applied research
78
(
2025
)
1
,
pp. 103-122
Persistent link: https://www.econbiz.de/10015399650
Saved in:
2
It takes two to tango : a multidisciplinary bibliometric review across six decades of dyadic service encounter research
Walker, David D.
;
Kim, Su Kyung
;
Van Jaarsveld, Danielle
; …
- In:
Journal of service management
34
(
2023
)
5
,
pp. 970-994
Persistent link: https://www.econbiz.de/10014456521
Saved in:
3
Frontline service employee research : integration of systematic literature reviews and recommendations for future scholarship
Subramony, Mahesh
;
Van Jaarsveld, Danielle
;
Nguyen, Helena
- In:
Journal of service management
34
(
2023
)
5
,
pp. 829-842
Persistent link: https://www.econbiz.de/10014456473
Saved in:
4
Special issue: research on service frontline employees : state of the science
Subramony, Mahesh
(
ed.
);
Van Jaarsveld, Danielle
(
ed.
); …
-
2023
Persistent link: https://www.econbiz.de/10014456468
Saved in:
5
Benimm dich Kunde!
Van Jaarsveld, Danielle
;
Walker, David D.
;
Kim, Su Kyung
- In:
Harvard-Business-Manager : das Wissen der Besten
45
(
2023
)
3
,
pp. 42-47
Persistent link: https://www.econbiz.de/10014280422
Saved in:
6
Customer aggression, employee voice and quit rates : evidence from the frontline service workforce
Liu, Xiangmin
;
Van Jaarsveld, Danielle
;
Yanadori, Yoshio
- In:
British journal of industrial relations : BJIR ; an …
60
(
2022
)
2
,
pp. 348-370
Persistent link: https://www.econbiz.de/10013190938
Saved in:
7
From Employee-Experienced High-Involvement Work System to Innovation : An Emergence-Based Human Resource Management Framework
Li, Yixuan
-
2018
The influence of human resource management (HRM) on innovation has attracted considerable research attention over the last decade. However, existing studies have primarily focused on the macro-level HRM architecture, limiting our understanding about the cross-level origin of innovation....
Persistent link: https://www.econbiz.de/10012910005
Saved in:
8
Unpacking the relationship between customer (in)justice and employee turnover outcomes : can fair supervisor treatment reduce employees' emotional turmoil?
Van Jaarsveld, Danielle
;
Walker, David D.
;
Restubog, …
- In:
Journal of service research
24
(
2021
)
2
,
pp. 301-319
Persistent link: https://www.econbiz.de/10012522546
Saved in:
9
Customer aggression, employee voice and quit rates : Evidence from the frontline service workforce
Liu, Xiangmin
;
Van Jaarsveld, Danielle
;
Yanadori, Yoshio
- In:
British Journal of Industrial Relations
60
(
2021
)
2
,
pp. 348-370
Persistent link: https://www.econbiz.de/10012634476
Saved in:
10
Collective Representation Among High-Tech Workers at Microsoft and Beyond : Lessons from Washtech/Cwa
Van Jaarsveld, Danielle
-
2013
The obstacles that discourage organizing among high-tech workers are well documented in the industrial relations literature. Discussion about factors that help workers overcome these obstacles, however, is sparse. This case study uses interviews and other evidence to analyze how high-tech...
Persistent link: https://www.econbiz.de/10014072489
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->