Einleitung -- Grundlagen des Untersuchungsgegenstandes -- Erfassung des Wissensstandes und Deduktion zentraler Forschungsfragen -- Theoretischer Bezugsrahmen -- Methodisches Vorgehen -- Ergebnisteil I: Anwendungsstand des Process Mining-gestützten PPMS und Status quo der Prozessorientierung im...

Business process management (BPM) is an acknowledged source of corporate performance. A well-established element of the BPM toolbox by which organizations intend to tune the performance of their processes is business process standardization (BPS). So far, research on BPS has predominantly taken...

Business process management (BPM) is an acknowledged source of corporate performance. A well-established element of the BPM toolbox by which organizations intend to tune the performance of their processes is business process standardization (BPS). So far, research on BPS has predominantly taken...

Purpose – In contemporary times process‐oriented approaches in information management are elementary in meeting business challenges. However, most methods for business process management (BPM) focus on improved performance from only the company's perspective. They neglect the growing...