//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:": Patient satisfaction"
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Patients
150
Patienten
148
Hospital
147
Krankenhaus
147
Kundenzufriedenheit
145
Customer satisfaction
144
Service quality
138
Dienstleistungsqualität
131
Health care
120
Gesundheitsversorgung
119
patient satisfaction
111
Patient satisfaction
92
Gesundheitswesen
90
Health care system
87
Quality management
31
Beziehungsmarketing
30
Qualitätsmanagement
30
Relationship marketing
30
Physicians
25
Ärzte
23
Consumer behaviour
17
Konsumentenverhalten
17
service quality
16
Job satisfaction
15
Patient Satisfaction
15
Satisfaction
15
Zufriedenheit
15
Arbeitszufriedenheit
14
Healthcare
13
Product quality
12
Produktqualität
12
hospitals
12
Großbritannien
11
India
10
Measurement
10
Messung
10
United Kingdom
10
Emergency department
9
Notaufnahme
9
Nutrition
9
more ...
less ...
Online availability
All
Undetermined
135
Free
63
CC license
12
Type of publication
All
Article
209
Book / Working Paper
35
Type of publication (narrower categories)
All
Article in journal
149
Aufsatz in Zeitschrift
149
research-article
21
Working Paper
11
Arbeitspapier
7
Article
7
Graue Literatur
7
Non-commercial literature
7
Conference paper
5
Konferenzbeitrag
5
Aufsatz im Buch
1
Bibliographie
1
Book section
1
Conference Paper
1
conceptual-paper
1
more ...
less ...
Language
All
English
198
Undetermined
44
French
1
Spanish
1
Author
All
Russell, Roberta S.
5
Aravena, José M.
4
Chen, Xi
4
Johnson, Dana M.
4
Menachemi, Nir
4
Fredendall, Lawrence D.
3
Juyal, Shikha
3
Kazley, Abby Swanson
3
Mehdi, Ali
3
Nagase, Keisuke
3
Sánchez-García, Javier
3
Vellakkal, Sukumar
3
White, Sheneeta W.
3
Wodon, Quentin
3
Akbolat, Mahmut
2
Akingbola, Kunle
2
Alizadeh, Somayeh
2
Amarat, Mustafa
2
Anand, Byram
2
Aran, Meltem
2
Arbabi, Farzin
2
Ashtari, Mamak
2
Astuti, Herni Justiana
2
Ateca-Amestoy, Victoria
2
Augurzky, Boris
2
Baccarani, Claudio
2
Barkur, Gopalkrishna
2
Bashir, Irfan
2
Bosko, Tawnya
2
Boutahari, Said
2
Byram, Anand
2
Bünnings, Christian
2
Carlsen, Fredrik
2
Chabchoub, Habib
2
Cham, Tat Huei
2
Chavan, Meena
2
Choi, Yunsik
2
Ciolpan, Gabriela
2
Claudio, David
2
Cudney, Elizabeth A.
2
more ...
less ...
Institution
All
Economics Research, World Bank Group
8
Helseøkonomisk Forskningsprogram (HERO), Universitetet i Oslo
2
Instituto de Estudios Sociales de Andalucía (IESA)
2
Centre for Health Economics Research & Evaluation (CHERE), Business School
1
East Asian Bureau of Economic Research (EABER)
1
Indian Council for Research on International Economic Relations (ICRIER)
1
Institutt for Samfunnsøkonomi, Norges teknisk-naturvitenskaplige universitet (NTNU)
1
International Institute of Social and Economic Sciences
1
Laboratorio Management e Sanità (MeS), Scuola Superiore Sant'Anna
1
School of Economics, University College Dublin
1
more ...
less ...
Published in...
All
Health care management review : the journal for health care management research
11
Health marketing quarterly
9
Health, Nutrition and Population (HNP) Discussion Paper Series
8
Quality management journal : QMJ
8
Journal of health organization and management
7
Social Science & Medicine
6
Journal of Health Organization and Management
5
Health Policy
4
International Journal of Pharmaceutical and Healthcare Marketing
4
International journal of quality and service sciences
4
Cogent business & management
3
International Journal of Quality and Service Sciences
3
International journal of pharmaceutical and healthcare marketing
3
International journal of pharmaceutical and healthcare marketing : IJPHM
3
International journal of productivity and quality management : IJPQM
3
International journal of quality & reliability management
3
International journal of services and operations management : IJSOM
3
Journal of Industrial Engineering and Management (JIEM)
3
Journal of industrial engineering and management : JIEM
3
Total quality management & business excellence
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Cogent Business & Management
2
HERO On line Working Paper Series
2
IESA Working Papers Series
2
International Journal of Quality & Reliability Management
2
International Journal of Revenue Management
2
International Journal of Services, Economics and Management
2
International journal of operations and quantitative management : IJOQM
2
International journal of production economics
2
International journal of services, economics and management
2
International review on public and non-profit marketing
2
Journal of business research : JBR
2
The European Journal of Health Economics
2
AICEI proceedings
1
Academic journal of economic studies
1
African journal of science, technology, innovation & development : AJSTID
1
Anadolu University Journal of Social Sciences
1
Asia Pacific journal of marketing and logistics
1
Business process management journal
1
CES Working Papers
1
more ...
less ...
Source
All
ECONIS (ZBW)
157
RePEc
48
Other ZBW resources
23
EconStor
12
USB Cologne (EcoSocSci)
4
Showing
91
-
100
of
244
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
91
Value of new performance information in healthcare : evidence from Japan
Gallani, Susanna
;
Kajiwara, Takehisa
;
Krishnan, Ranjani
- In:
International journal of health economics and management
20
(
2020
)
4
,
pp. 319-357
Persistent link: https://www.econbiz.de/10012310773
Saved in:
92
Modelling
patient
satisfaction
in healthcare
Bordoloi, Sanjeev K.
- In:
International journal of services and operations …
35
(
2020
)
3
,
pp. 339-358
Persistent link: https://www.econbiz.de/10012178832
Saved in:
93
Validating service quality (SERVQUAL) in healthcare : measuring
patient
satisfaction
using their perceptions in Jordan
Ibrahim, Mohammed Shaker
- In:
Journal of information & knowledge management : JIKM
19
(
2020
)
1
,
pp. 2040021-1-2040021-13
Persistent link: https://www.econbiz.de/10012292689
Saved in:
94
Operational efficiency and patient‐centered health care : a view from online physician reviews
Ko, Dong‐Gil
;
Mai, Feng
;
Shan, Zhe
;
Zhang, Dawei
- In:
Journal of operations management
65
(
2019
)
4
,
pp. 353-379
Persistent link: https://www.econbiz.de/10012041388
Saved in:
95
Improving the effectiveness of online healthcare platforms : an empirical study with multi-period patient-doctor consultation data
Yang, Yefei
;
Zhang, Xiaofei
;
Lee, Peter K. C.
- In:
International journal of production economics
207
(
2019
),
pp. 70-80
Persistent link: https://www.econbiz.de/10011957685
Saved in:
96
Fulfilment of expectations mediating quality and satisfaction : the case of hospital service
Marimon, Frederic
;
Gil-Doménech, Dolors
;
Bastida, Ramon
- In:
Total quality management & business excellence
30
(
2019
)
2
,
pp. 201-220
Persistent link: https://www.econbiz.de/10012199739
Saved in:
97
The application of Kano model in the healthcare industry : a systematic literature review
Materla, Tejaswi
;
Cudney, Elizabeth A.
;
Antony, Jiju
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 660-681
Persistent link: https://www.econbiz.de/10012199777
Saved in:
98
Korean physicians' cultural competence from international visitors' perspectives
Park, Soo-Jeong
;
Kim, Young-Kyu
- In:
Journal of international trade & commerce
15
(
2019
)
3
,
pp. 1-21
Persistent link: https://www.econbiz.de/10012545251
Saved in:
99
Measuring the influence of service quality on
patient
satisfaction
in Malaysia
Tan, Christine Nya-Ling
;
Ojo, Adedapo Oluwaseyi
;
Cheah, …
- In:
Quality management journal : QMJ
26
(
2019
)
3
,
pp. 129-143
Persistent link: https://www.econbiz.de/10012309537
Saved in:
100
Examination of the relationship between management and clinician perception of patient safety climate and
patient
satisfaction
Mazurenko, Olena
;
Richter, Jason
;
Kazley, Abby Swanson
; …
- In:
Health care management review : the journal for health …
44
(
2019
)
1
,
pp. 79-89
Persistent link: https://www.econbiz.de/10011982157
Saved in:
First
Prev
5
6
7
8
9
10
11
12
13
14
15
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->