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  • Search: subject:": Patient satisfaction"
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Year of publication
Subject
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Patients 150 Patienten 148 Hospital 147 Krankenhaus 147 Kundenzufriedenheit 145 Customer satisfaction 144 Service quality 138 Dienstleistungsqualität 131 Health care 120 Gesundheitsversorgung 119 patient satisfaction 111 Patient satisfaction 92 Gesundheitswesen 90 Health care system 87 Quality management 31 Beziehungsmarketing 30 Qualitätsmanagement 30 Relationship marketing 30 Physicians 25 Ärzte 23 Consumer behaviour 17 Konsumentenverhalten 17 service quality 16 Job satisfaction 15 Patient Satisfaction 15 Satisfaction 15 Zufriedenheit 15 Arbeitszufriedenheit 14 Healthcare 13 Product quality 12 Produktqualität 12 hospitals 12 Großbritannien 11 India 10 Measurement 10 Messung 10 United Kingdom 10 Emergency department 9 Notaufnahme 9 Nutrition 9
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Online availability
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Undetermined 135 Free 63 CC license 12
Type of publication
All
Article 209 Book / Working Paper 35
Type of publication (narrower categories)
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Article in journal 149 Aufsatz in Zeitschrift 149 research-article 21 Working Paper 11 Arbeitspapier 7 Article 7 Graue Literatur 7 Non-commercial literature 7 Conference paper 5 Konferenzbeitrag 5 Aufsatz im Buch 1 Bibliographie 1 Book section 1 Conference Paper 1 conceptual-paper 1
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Language
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English 198 Undetermined 44 French 1 Spanish 1
Author
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Russell, Roberta S. 5 Aravena, José M. 4 Chen, Xi 4 Johnson, Dana M. 4 Menachemi, Nir 4 Fredendall, Lawrence D. 3 Juyal, Shikha 3 Kazley, Abby Swanson 3 Mehdi, Ali 3 Nagase, Keisuke 3 Sánchez-García, Javier 3 Vellakkal, Sukumar 3 White, Sheneeta W. 3 Wodon, Quentin 3 Akbolat, Mahmut 2 Akingbola, Kunle 2 Alizadeh, Somayeh 2 Amarat, Mustafa 2 Anand, Byram 2 Aran, Meltem 2 Arbabi, Farzin 2 Ashtari, Mamak 2 Astuti, Herni Justiana 2 Ateca-Amestoy, Victoria 2 Augurzky, Boris 2 Baccarani, Claudio 2 Barkur, Gopalkrishna 2 Bashir, Irfan 2 Bosko, Tawnya 2 Boutahari, Said 2 Byram, Anand 2 Bünnings, Christian 2 Carlsen, Fredrik 2 Chabchoub, Habib 2 Cham, Tat Huei 2 Chavan, Meena 2 Choi, Yunsik 2 Ciolpan, Gabriela 2 Claudio, David 2 Cudney, Elizabeth A. 2
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Institution
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Economics Research, World Bank Group 8 Helseøkonomisk Forskningsprogram (HERO), Universitetet i Oslo 2 Instituto de Estudios Sociales de Andalucía (IESA) 2 Centre for Health Economics Research & Evaluation (CHERE), Business School 1 East Asian Bureau of Economic Research (EABER) 1 Indian Council for Research on International Economic Relations (ICRIER) 1 Institutt for Samfunnsøkonomi, Norges teknisk-naturvitenskaplige universitet (NTNU) 1 International Institute of Social and Economic Sciences 1 Laboratorio Management e Sanità (MeS), Scuola Superiore Sant'Anna 1 School of Economics, University College Dublin 1
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Published in...
All
Health care management review : the journal for health care management research 11 Health marketing quarterly 9 Health, Nutrition and Population (HNP) Discussion Paper Series 8 Quality management journal : QMJ 8 Journal of health organization and management 7 Social Science & Medicine 6 Journal of Health Organization and Management 5 Health Policy 4 International Journal of Pharmaceutical and Healthcare Marketing 4 International journal of quality and service sciences 4 Cogent business & management 3 International Journal of Quality and Service Sciences 3 International journal of pharmaceutical and healthcare marketing 3 International journal of pharmaceutical and healthcare marketing : IJPHM 3 International journal of productivity and quality management : IJPQM 3 International journal of quality & reliability management 3 International journal of services and operations management : IJSOM 3 Journal of Industrial Engineering and Management (JIEM) 3 Journal of industrial engineering and management : JIEM 3 Total quality management & business excellence 3 Total quality management & business excellence : an official journal of the European Society for Organisational Excellence 3 Cogent Business & Management 2 HERO On line Working Paper Series 2 IESA Working Papers Series 2 International Journal of Quality & Reliability Management 2 International Journal of Revenue Management 2 International Journal of Services, Economics and Management 2 International journal of operations and quantitative management : IJOQM 2 International journal of production economics 2 International journal of services, economics and management 2 International review on public and non-profit marketing 2 Journal of business research : JBR 2 The European Journal of Health Economics 2 AICEI proceedings 1 Academic journal of economic studies 1 African journal of science, technology, innovation & development : AJSTID 1 Anadolu University Journal of Social Sciences 1 Asia Pacific journal of marketing and logistics 1 Business process management journal 1 CES Working Papers 1
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Source
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ECONIS (ZBW) 157 RePEc 48 Other ZBW resources 23 EconStor 12 USB Cologne (EcoSocSci) 4
Showing 91 - 100 of 244
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Value of new performance information in healthcare : evidence from Japan
Gallani, Susanna; Kajiwara, Takehisa; Krishnan, Ranjani - In: International journal of health economics and management 20 (2020) 4, pp. 319-357
Persistent link: https://www.econbiz.de/10012310773
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Modelling patient satisfaction in healthcare
Bordoloi, Sanjeev K. - In: International journal of services and operations … 35 (2020) 3, pp. 339-358
Persistent link: https://www.econbiz.de/10012178832
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Validating service quality (SERVQUAL) in healthcare : measuring patient satisfaction using their perceptions in Jordan
Ibrahim, Mohammed Shaker - In: Journal of information & knowledge management : JIKM 19 (2020) 1, pp. 2040021-1-2040021-13
Persistent link: https://www.econbiz.de/10012292689
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Operational efficiency and patient‐centered health care : a view from online physician reviews
Ko, Dong‐Gil; Mai, Feng; Shan, Zhe; Zhang, Dawei - In: Journal of operations management 65 (2019) 4, pp. 353-379
Persistent link: https://www.econbiz.de/10012041388
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Improving the effectiveness of online healthcare platforms : an empirical study with multi-period patient-doctor consultation data
Yang, Yefei; Zhang, Xiaofei; Lee, Peter K. C. - In: International journal of production economics 207 (2019), pp. 70-80
Persistent link: https://www.econbiz.de/10011957685
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Fulfilment of expectations mediating quality and satisfaction : the case of hospital service
Marimon, Frederic; Gil-Doménech, Dolors; Bastida, Ramon - In: Total quality management & business excellence 30 (2019) 2, pp. 201-220
Persistent link: https://www.econbiz.de/10012199739
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The application of Kano model in the healthcare industry : a systematic literature review
Materla, Tejaswi; Cudney, Elizabeth A.; Antony, Jiju - In: Total quality management & business excellence 30 (2019) 6, pp. 660-681
Persistent link: https://www.econbiz.de/10012199777
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Korean physicians' cultural competence from international visitors' perspectives
Park, Soo-Jeong; Kim, Young-Kyu - In: Journal of international trade & commerce 15 (2019) 3, pp. 1-21
Persistent link: https://www.econbiz.de/10012545251
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Measuring the influence of service quality on patient satisfaction in Malaysia
Tan, Christine Nya-Ling; Ojo, Adedapo Oluwaseyi; Cheah, … - In: Quality management journal : QMJ 26 (2019) 3, pp. 129-143
Persistent link: https://www.econbiz.de/10012309537
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Examination of the relationship between management and clinician perception of patient safety climate and patient satisfaction
Mazurenko, Olena; Richter, Jason; Kazley, Abby Swanson; … - In: Health care management review : the journal for health … 44 (2019) 1, pp. 79-89
Persistent link: https://www.econbiz.de/10011982157
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