Search Results - subject:": Patient satisfaction"

The satisfaction of healthcare consumers : analysis and comparison of different methodologies

Vieira, Inês; Ferreira, Diogo R.; Pedro, Maria Isabel - In: International transactions in operational research : a … 30 (2023) 1, pp. 545-571

Persistent link: https://www.econbiz.de/10013417042

Patient satisfaction mediates the influence of trust, service quality and hospital sharia compliance on patient loyalty in Sharia hospitals in Riau province from an Islamic perspec...

Wahyuningsih, Eny; Mariyanti, Tatik; Hatta, Zulhelmy M. - 2023

Persistent link: https://www.econbiz.de/10014480096

The patient experiential quality model scale development and validation

Sediawan, Lisan M. N.; Armanu, Armanu; Risna Wijayanti; … - In: Scientific papers of the University of Pardubice 31 (2023) 1, pp. 1-11

quality and examining the interrelationships among patient experiential quality, patient satisfaction, patient trust, revisit … mouth and that experiential quality mediates the relationship between patient satisfaction and trust. In addition, the …

Persistent link: https://www.econbiz.de/10014442307

Assessment of healthcare service quality effect on patient satisfaction and care outcomes : a case study in India

Swathi K.S.; Barkur, Gopalkrishna; Somu G - In: Cogent business & management 10 (2023) 3, pp. 1-25

healthcare service quality and patient satisfaction. This paper aims to assess the dimensions of the patient-perceived healthcare … service quality and its effect on patient satisfaction and care outcomes. A total of 1169 responses were collected from … also reveals the mediation effect of patient satisfaction on the relationship between healthcare service quality and care …

Persistent link: https://www.econbiz.de/10014506250

Three out of four working age patients have fulfilled expectations towards paid employment six months after total hip or knee arthroplasty : a multicentre cohort study

Kamp, Tamara; Stevens, Martin; Vliet Vlieland, Thea P. M.; … - 2023

Persistent link: https://www.econbiz.de/10014461202

Health services and patient satisfaction in IRAN during the COVID-19 pandemic: A methodology based on analytic hierarchy process and artificial neural network

Khansari, Seyed Mohammad; Arbabi, Farzin; Jamshidi, Mir … - In: Journal of Risk and Financial Management 15 (2022) 7, pp. 1-18

The aim of this study is to identify and classify the most important factors affecting patient satisfaction in the … terms of patient satisfaction during the COVID-19 pandemic. Focusing on performance sensitivity analysis shows that, among …

Persistent link: https://www.econbiz.de/10014332489

Under-Promising and Over-Delivering to Improve Patient Satisfaction at Emergency Departments : Evidence from a Field Experiment Providing Wait Information

Ansari, Sina; Debo, Laurens; Ibanez, Maria; Iravani, Seyed - 2022

waits, which erodes medical and financial performance. We investigate whether and how managers could improve patient … satisfaction by communicating waits to patients.We conduct a field experiment at an urban ED. We develop a machine learning …

Persistent link: https://www.econbiz.de/10014082334

Health services and patient satisfaction in IRAN during the COVID-19 pandemic : a methodology based on analytic hierarchy process and artificial neural network

Khansari, Seyed Mohammad; Arbabi, Farzin; Jamshidi, Mir … - In: Journal of risk and financial management : JRFM 15 (2022) 7, pp. 1-18

Persistent link: https://www.econbiz.de/10013369582

Nurses perception of a hospital's process improvement on patient satisfaction

Choi, Yunsik; Fredendall, Lawrence D.; Roth, Aleda; … - In: Quality management journal : QMJ 31 (2024) 2, pp. 77-101

Persistent link: https://www.econbiz.de/10014545357

Empirical nexus of hospital brand gestalt, patient satisfaction and revisit intention

Mandagi, Deske W.; Rampen, Derby Chriestofle; … - In: International journal of pharmaceutical and healthcare … 18 (2024) 2, pp. 215-236

Persistent link: https://www.econbiz.de/10014550359