Search Results - subject:": Patient satisfaction"

Green hospital practices on patient's satisfaction in Indonesian hospital : medical specialist department case investigation

Ngatindriatun, Ngatindriatun; Alfarizi, Muhammad; … - In: Journal of modelling in management 19 (2024) 3, pp. 899-924

Persistent link: https://www.econbiz.de/10014512900

Online review analysis-based multi-criteria decision-making for evaluating patient satisfaction : a case study of the Haodf website

Chen, Zi-yu; Xiao, Fei; Wang, Yi-ting; Wang, Ya-nan; … - In: Journal of the Operational Research Society 75 (2024) 5, pp. 841-859

Persistent link: https://www.econbiz.de/10014555766

Antecedents of patient satisfaction in the medical tourism sector : a review

Toni, Mercy; Jithina, K. K.; Thomas, K. V. - In: Journal of hospitality and tourism insights 7 (2024) 4, pp. 2273-2286

Persistent link: https://www.econbiz.de/10015053337

The level and determinants of international patient satisfaction with dental tourism in Bangkok, Thailand

Lwin, Hnin Nu Nu; Thananusak, Trin - In: Cogent Business & Management 8 (2021) 1, pp. 1-16

the world to receive dental treatment. This research aims to analyze the level of international patient satisfaction with … the dental tourism experience in Bangkok, and to identify the determinants that significantly influence patient … satisfaction. This study applied a cross-sectional research design and a quantitative research method. The data were collected …

Persistent link: https://www.econbiz.de/10014001727

Improving the registration process in a healthcare facility with lean principles

Nino, Valentina; Martinez, Kenneth J.; Gomez, Karina; … - In: Journal of Industrial Engineering and Management (JIEM) 14 (2021) 3, pp. 538-551

cardiology/pulmonary (CP). The purpose of this study was to address difficulties regarding patient satisfaction on the … the application of lean principles. In this specific case, lean principles were essential to analyze and improve patient … satisfaction in a hospital in Montana. The clinics involved in the study included pediatrics (P), internal medicine (IM), and …

Persistent link: https://www.econbiz.de/10013326251

The level and determinants of international patient satisfaction with dental tourism in Bangkok, Thailand

Lwin, Hnin Nu Nu; Prattana Punnakitikashem; Thananusak, Trin - In: Cogent business & management 8 (2021) 1, pp. 1-16

Persistent link: https://www.econbiz.de/10012663793

Modelling health care customer satisfaction : evidence from Serbia

Rajić, Tamara; Rakić, Ana; Milošević, Isidora - In: Serbian journal of management : an international … 16 (2021) 1, pp. 125-145

Persistent link: https://www.econbiz.de/10012618922

Improving the registration process in a healthcare facility with lean principles

Nino, Valentina; Martinez, Kenneth J.; Gomez, Karina; … - In: Journal of industrial engineering and management : JIEM 14 (2021) 3, pp. 538-551

Persistent link: https://www.econbiz.de/10012598993

Health system responsiveness in the light of the Euro Health Consumer Index

Hampel, Katarzyna; Ucieklak-Jeż, Paulina; Bem, Agnieszka - In: European research studies 24 (2021) 4B, pp. 659-667

Persistent link: https://www.econbiz.de/10012806200

Patients' trio need satisfaction : a gap analysis between expectations and perceptions

Islam, Shahidul; Muhamad, Nazlida - In: Journal of business and economic analysis : (JBEA) 4 (2021) 2, pp. 119-130

environment quality (HEQ) and compare the effects of perceived, expected, and service quality gap on patient satisfaction …. Multiple regression analysis was used to explain the patient satisfaction. The result shows that the perceived service quality … (67.3%) and the service quality gap (50.8%) can better explain patient satisfaction than the expected service quality (3 …

Persistent link: https://www.econbiz.de/10013337803