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  • Search: subject:": Patient satisfaction"
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Year of publication
Subject
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Patients 150 Patienten 148 Hospital 147 Krankenhaus 147 Kundenzufriedenheit 145 Customer satisfaction 144 Service quality 138 Dienstleistungsqualität 131 Health care 120 Gesundheitsversorgung 119 patient satisfaction 111 Patient satisfaction 92 Gesundheitswesen 90 Health care system 87 Quality management 31 Beziehungsmarketing 30 Qualitätsmanagement 30 Relationship marketing 30 Physicians 25 Ärzte 23 Consumer behaviour 17 Konsumentenverhalten 17 service quality 16 Job satisfaction 15 Patient Satisfaction 15 Satisfaction 15 Zufriedenheit 15 Arbeitszufriedenheit 14 Healthcare 13 Product quality 12 Produktqualität 12 hospitals 12 Großbritannien 11 India 10 Measurement 10 Messung 10 United Kingdom 10 Emergency department 9 Notaufnahme 9 Nutrition 9
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Online availability
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Undetermined 135 Free 63 CC license 12
Type of publication
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Article 209 Book / Working Paper 35
Type of publication (narrower categories)
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Article in journal 149 Aufsatz in Zeitschrift 149 research-article 21 Working Paper 11 Arbeitspapier 7 Article 7 Graue Literatur 7 Non-commercial literature 7 Conference paper 5 Konferenzbeitrag 5 Aufsatz im Buch 1 Bibliographie 1 Book section 1 Conference Paper 1 conceptual-paper 1
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Language
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English 198 Undetermined 44 French 1 Spanish 1
Author
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Russell, Roberta S. 5 Aravena, José M. 4 Chen, Xi 4 Johnson, Dana M. 4 Menachemi, Nir 4 Fredendall, Lawrence D. 3 Juyal, Shikha 3 Kazley, Abby Swanson 3 Mehdi, Ali 3 Nagase, Keisuke 3 Sánchez-García, Javier 3 Vellakkal, Sukumar 3 White, Sheneeta W. 3 Wodon, Quentin 3 Akbolat, Mahmut 2 Akingbola, Kunle 2 Alizadeh, Somayeh 2 Amarat, Mustafa 2 Anand, Byram 2 Aran, Meltem 2 Arbabi, Farzin 2 Ashtari, Mamak 2 Astuti, Herni Justiana 2 Ateca-Amestoy, Victoria 2 Augurzky, Boris 2 Baccarani, Claudio 2 Barkur, Gopalkrishna 2 Bashir, Irfan 2 Bosko, Tawnya 2 Boutahari, Said 2 Byram, Anand 2 Bünnings, Christian 2 Carlsen, Fredrik 2 Chabchoub, Habib 2 Cham, Tat Huei 2 Chavan, Meena 2 Choi, Yunsik 2 Ciolpan, Gabriela 2 Claudio, David 2 Cudney, Elizabeth A. 2
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Institution
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Economics Research, World Bank Group 8 Helseøkonomisk Forskningsprogram (HERO), Universitetet i Oslo 2 Instituto de Estudios Sociales de Andalucía (IESA) 2 Centre for Health Economics Research & Evaluation (CHERE), Business School 1 East Asian Bureau of Economic Research (EABER) 1 Indian Council for Research on International Economic Relations (ICRIER) 1 Institutt for Samfunnsøkonomi, Norges teknisk-naturvitenskaplige universitet (NTNU) 1 International Institute of Social and Economic Sciences 1 Laboratorio Management e Sanità (MeS), Scuola Superiore Sant'Anna 1 School of Economics, University College Dublin 1
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Published in...
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Health care management review : the journal for health care management research 11 Health marketing quarterly 9 Health, Nutrition and Population (HNP) Discussion Paper Series 8 Quality management journal : QMJ 8 Journal of health organization and management 7 Social Science & Medicine 6 Journal of Health Organization and Management 5 Health Policy 4 International Journal of Pharmaceutical and Healthcare Marketing 4 International journal of quality and service sciences 4 Cogent business & management 3 International Journal of Quality and Service Sciences 3 International journal of pharmaceutical and healthcare marketing 3 International journal of pharmaceutical and healthcare marketing : IJPHM 3 International journal of productivity and quality management : IJPQM 3 International journal of quality & reliability management 3 International journal of services and operations management : IJSOM 3 Journal of Industrial Engineering and Management (JIEM) 3 Journal of industrial engineering and management : JIEM 3 Total quality management & business excellence 3 Total quality management & business excellence : an official journal of the European Society for Organisational Excellence 3 Cogent Business & Management 2 HERO On line Working Paper Series 2 IESA Working Papers Series 2 International Journal of Quality & Reliability Management 2 International Journal of Revenue Management 2 International Journal of Services, Economics and Management 2 International journal of operations and quantitative management : IJOQM 2 International journal of production economics 2 International journal of services, economics and management 2 International review on public and non-profit marketing 2 Journal of business research : JBR 2 The European Journal of Health Economics 2 AICEI proceedings 1 Academic journal of economic studies 1 African journal of science, technology, innovation & development : AJSTID 1 Anadolu University Journal of Social Sciences 1 Asia Pacific journal of marketing and logistics 1 Business process management journal 1 CES Working Papers 1
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Source
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ECONIS (ZBW) 157 RePEc 48 Other ZBW resources 23 EconStor 12 USB Cologne (EcoSocSci) 4
Showing 41 - 50 of 244
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Creating value for patients through service encounter experiences : evidence from Turkey
Akin, Mahmut Selami; Okumuş, Abdullah - In: Asia Pacific journal of marketing and logistics 35 (2023) 4, pp. 828-848
Persistent link: https://www.econbiz.de/10014285902
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Toward hospitable healthcare
Yesawich, Peter C.; Shoemaker, Stowe - In: International journal of hospitality management 112 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014334483
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Patient satisfaction on hospital care services : a study with specific reference to beneficiaries of community-based health insurance schemes in India
Sumathi G. N.; Elango, J.; Thenmozhi, M. - In: International journal of services and operations … 46 (2023) 4, pp. 560-583
Persistent link: https://www.econbiz.de/10015062956
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A paradigm shift for medical health care to focus on a service-value approach to achieve greater patient satisfaction
Ali, Naser; Dzandu, Michael D. - In: Journal of health organization and management 37 (2023) 2, pp. 133-157
Persistent link: https://www.econbiz.de/10014303222
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The physician CEO advantage and hospital performance during the COVID-19 pandemic : capacity utilization and patient satisfaction
Belasen, Alan T.; Belasen, Ariel; Feng, Zhilan - In: Journal of health organization and management 37 (2023) 3, pp. 313-326
Persistent link: https://www.econbiz.de/10014303244
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Classification of reviews of e-healthcare services to improve patient satisfaction : insights from an emerging economy
Dhakate, Nikhil; Joshi, Rohit - In: Journal of business research : JBR 164 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10014304055
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Modeling the impact of hospital logistics on quality of care and patient satisfaction: Results of a survey in three public healthcare facilities in Fez, Morocco
Frichi, Youness; Jawab, Fouad; Boutahari, Said - In: Journal of Industrial Engineering and Management (JIEM) 13 (2020) 2, pp. 296-320
patient satisfaction. Thus, the paper focuses on modeling and evaluating the relationship between these three constructs … and patient satisfaction. Research limitations/implications: This study only included patients from three public … hospital logistics and its role as a lever for quality of care and patient satisfaction. …
Persistent link: https://www.econbiz.de/10013326204
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Factors associated with patients' satisfaction in the health care system in North Macedonia
Dimitrievska, Vera; Tomovska Misoska, Ana - 2020
satisfaction and to find the elements that are valued by patients and the reasons behind patient satisfaction or dissatisfaction … patient-satisfaction item was skewed towards low patient satisfaction in the health care system: 2.43 on a scale of 1-3. The … =-0.130). The regression model explained 62% of the variance in overall patient satisfaction. The findings of the study …
Persistent link: https://www.econbiz.de/10012518015
Saved in:
Cover Image
Modeling the impact of hospital logistics on quality of care and patient satisfaction : results of a survey in three public healthcare facilities in Fez, Morocco
Frichi, Youness; Jawab, Fouad; Boutahari, Said - In: Journal of industrial engineering and management : JIEM 13 (2020) 2, pp. 296-320
patient satisfaction. Thus, the paper focuses on modeling and evaluating the relationship between these three constructs … and patient satisfaction. Research limitations/implications: This study only included patients from three public … hospital logistics and its role as a lever for quality of care and patient satisfaction. …
Persistent link: https://www.econbiz.de/10012317085
Saved in:
Cover Image
Building resilient health systems : experimental evidence from Sierra Leone and the 2014 Ebola outbreak
Christensen, Darin; Dube, Oeindrila; Haushofer, Johannes; … - 2020
clinics, patient satisfaction with the health system, and child health outcomes. During the crisis, the interventions led to …
Persistent link: https://www.econbiz.de/10012240601
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