Search Results - subject:": Patient satisfaction"

Evaluating the quality of health care by assessing patient satisfaction

Ciolpan, Gabriela - In: CES Working Papers 11 (2019) 4, pp. 332-349

provided. The patient's satisfaction is obtained by evaluating his experience in healthcare, being concerned about the quality … close connection, being a permanent challenge for evaluating the perception of the patients on the health services. Patient … satisfaction represents their degree of satisfaction with their perception of a hospital quality management regarding the services …

Persistent link: https://www.econbiz.de/10014496799

Optimal control theoretic approach to investment in doctors

Akan, Mustafa - In: Copernican Journal of Finance & Accounting : CJF&A 8 (2019) 4, pp. 91-111

Persistent link: https://www.econbiz.de/10012242095

Evaluating the quality of health care by assessing patient satisfaction

Ciolpan, Gabriela - In: CES working papers 11 (2019) 4, pp. 332-349

Persistent link: https://www.econbiz.de/10012196793

Influence of continuous quality improvement on patients' satisfaction within hospitals in Nairobi, Kenya

Ntwiga, Pamleila Nkirote; Muchara, Maina; Kiriri, Peter - 2019

Persistent link: https://www.econbiz.de/10012146093

How service design can improve the patient experience

Rego, Sofia; Pereira, Leandro; Dias, Álvaro Lopes; … - In: International journal of services, economics and management 13 (2022) 4, pp. 410-449

Persistent link: https://www.econbiz.de/10013552729

The influence of soft and hard TQM on quality performance and patient satisfaction in health care : investigating direct and indirect effects

Alkhaldi, Rasha Zuhair; Abdallah, Ayman Bahjat - In: Journal of health organization and management 36 (2022) 3, pp. 368-387

Persistent link: https://www.econbiz.de/10013367359

Intellectual capital for recovering patient centrality and ensuring patient satisfaction in healthcare sector

Fiano, Fabio; Sorrentino, Marco; Caputo, Francesco; … - In: Journal of intellectual capital 23 (2022) 3, pp. 461-478

Persistent link: https://www.econbiz.de/10013369379

Relationships between patient flow problems, health care services, and patient satisfaction : an empirical investigation of the emergency department

Al Owad, Ali; Islam, Mazharul; Samaranayake, Premaratne; … - In: Business process management journal 28 (2022) 3, pp. 684-712

Persistent link: https://www.econbiz.de/10013380718

Assessing patient satisfaction with emergency department care delivery using a patient experience framework

Ferrand, Yann B.; Fredendall, Lawrence D.; Siemens, … - In: Quality management journal : QMJ 29 (2022) 3, pp. 160-182

Persistent link: https://www.econbiz.de/10013410705

Factors associated with patient trust in their clinicians : results from the Healthy Work Place study

Khullar, Dhruv; Prasad, Kriti; Neprash, Hannah; Poplau, Sara - In: Health care management review : the journal for health … 47 (2022) 4, pp. 289-296

Persistent link: https://www.econbiz.de/10013411895