Dimitrievska, Vera; Misoska, Ana Tomovska - In: AICEI proceedings 15 (2020), pp. 121-132
satisfaction and to find the elements that are valued by patients and the reasons behind patient satisfaction or dissatisfaction … patient-satisfaction item was skewed towards low patient satisfaction in the health care system: 2.43 on a scale of 1-3. The … =-0.130). The regression model explained 62% of the variance in overall patient satisfaction. The findings of the study …