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~subject:"Service quality"
~isPartOf:"CHE research paper"
~isPartOf:"Benchmarking : an international journal ; BIJ"
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Search: subject:"Öffentliche Dienstleistung"
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Service quality
Public services
5
Öffentliche Dienstleistung
5
Dienstleistungsqualität
3
Performance measurement
2
Performance-Messung
2
Public sector
2
Öffentlicher Sektor
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2001
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Altruism
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Altruismus
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Bench learning
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Benchmarking
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Best practices
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Lebensqualität
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Preisregulierung
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Ganesh, Narendra Mani
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Jacobs, Rowena
1
Jain, Rachit
1
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1
Smith, Peter C.
1
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1
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CHE research paper
Benchmarking : an international journal ; BIJ
Public management review
27
World Bank E-Library Archive
10
International journal of public sector management : IJPSM
7
International public management journal
6
Public performance & management review
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
International journal of quality & reliability management
5
International review on public and non-profit marketing
4
Journal of nonprofit & public sector marketing
4
Administrative Sciences : open access journal
3
IFN working paper
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International journal of productivity and quality management : IJPQM
3
International journal of public sector performance management : IJPSPM
3
International journal of services and operations management
3
International journal of services technology and management
3
Journal of service management
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Other Education Study
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Policy research working paper : WPS
3
Amfiteatru economic : an economic and business research periodical
2
Cogent business & management
2
Connecting knowledge and performance in public services : from knowing to doing
2
Discussion paper / Centre for Economic Policy Research
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Financial theory and practice
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IZA Discussion Paper
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Information technology and management
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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International journal of management and marketing research : IJMMR
2
International journal of services, economics and management
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Journal of health organization and management
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Journal of public economics
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Journal of the Operational Research Society : OR
2
Measuring business excellence : the journal of organizational performance management
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Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (Online)
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Questioni di economia e finanza
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Regional science & urban economics
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Routledge studies in employment and work relations in context
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Socio-economic planning sciences : the international journal of public sector decision-making
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The TQM journal : the international review of organizational improvement
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The journal of applied business research
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ECONIS (ZBW)
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1
Operational efficiency and service delivery performance : a comparative analysis of Indian telecom service providers
Masson, Siddhant
;
Jain, Rachit
;
Ganesh, Narendra Mani
; …
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
4
,
pp. 893-915
Persistent link: https://www.econbiz.de/10011570684
Saved in:
2
Exploring the impact of public services on quality of life indicators
Castelli, Adriana
;
Jacobs, Rowena
;
Goddard, Maria
; …
-
2009
Persistent link: https://www.econbiz.de/10003833485
Saved in:
3
Implementing CAF in public administration : best practices in Europe ; obstacles and challenges
Vakalopoulou, Melpomeni A.
;
Tsiotras, George
; …
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
6
,
pp. 744-764
Persistent link: https://www.econbiz.de/10010197627
Saved in:
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